How The Rental Process Works

  • 1. Rent

    Look over our website to find the knee walker that fits your lifestyle best. Our product pages are packed with key information, and our comparison chart highlights the differences between every available knee scooter. Since knee walkers are the entire focus of our business, we know all the ins and outs of each model. We love to be there for people as a resource for advice & guidance. If we can help in any way, please call us at 1(800) 893-1264. You can rent your knee walker through our secure site, or by calling us to process your order for you.

  • 2. Receive

    We know regaining your mobility fast is very important, which is why we offer same day shipping. If you place your order before 2:45 PM EST* on Monday - Friday, your knee walker will be shipped out on the very same day. We have offices on the east and west coast to ensure your knee walker arrives as quickly as possible. You can check transit time on our product pages, or give us a call and we�ll look it up for you. 1(800) 893-1264.

    *Order must be complete including signed Terms & Conditions. Allow 15 mins for processing.

  • 3. Ride

    You can keep your knee walker for as long as you�d like. If you pass your rental end date, we will put you on our 4 week system at our regular rates so you can focus on recovering. We check the tracking number on the return-shipping label sent with your rental packet prior to billing to see if the knee walker is back in FedEx's possession. This process ensures you are not billed for any excess time.

  • 4. Return

    When you've recovered, place your knee walker in the box you received it in, and attach the included shipping label to the outside of the box. You are responsible for return shipping. If you ship with the FedEx/UPS label that we have included, you will be charged a $25.00 return shipping fee. We also offer a FedEx/UPS pickup of your unit for a $13.00 fee.